Refund policy
If you're unhappy with your purchase, you can return or exchange it within 30 days of delivery. Non-personalized items get a full refund. Personalized maps and travel décor can be exchanged with a small reshipping fee, or returned for a refund minus a 20% restocking fee. Orders placed in November or December can be returned or exchanged through January 31. Return shipping is paid by the customer. Full details and exchange shipping rates are on the Push Pin Promise page: https://www.pushpintravelmaps.com/pages/push-pin-promise